Minimums Management Today
In today’s casino environment we know that it takes experience to determine what the table games betting minimums should be throughout the day. Because of this it is difficult to determine if you have set them appropriately for your customers. If you set the minimums too high you risk turning away too many retail or mid-tier customers. If you set the minimums too low you might not be as profitable as you could be. This challenge is further complicated by the continuously fluctuating customer supply throughout the day. Given the already busy workload of pit supervisors, it has proven to be extremely difficult for them to adjust betting minimums correctly and consistently to the fluctuating customer supply without the right information and support. Too many times betting limits are adjusted just because that is what is planned for at certain times of the day, instead of what should be done for the present customer demand. Case studies conducted at major casino properties have shown that a well designed and implemented table games minimums and occupancy management system can help increase revenue by 5% or more. With such large monetary amounts at stake, now is the time to gain control and efficiency over this important facet of your table games operation!
Enhancing Business Performance through Automation
Times have now changed for the better. Tangam Systems provides a solution that helps casinos take the guesswork out of the equation. By using Tangam’s Intelligent Minimums Management solution you will be maximizing profits from every table every day. This is achieved by managing table minimums to gain business at different times and from differing customer supply. The system will generate information to suggest to management when to raise or lower the betting limits based upon your customer demand across the entire casino. Such yield or revenue management software solutions have been used for years in the hospitality and airline industries to maximize revenues based on projected as well as real time demand. The result is a significant and immediate impact on the bottom line profitability.
Technology Platform
Tangam’s “Intelligent Minimums Management” system for table games combines hardware and software to give you up to the minute information on each table. A system diagram follows:
How it works
The Tangam Intelligent Minimums Management solution receives live head count, betting minimums and wager data either through automated table game tracking systems such as Tangam’s TableEye21 or manual input by the dealers or pit supervisors. The data is analyzed in real time by our patent pending software algorithms in order to suggest Table Game Betting Minimum adjustments. The adjustments are presented as real-time suggestions to the pit manager.
The technology includes a real-time prediction engine that models player supply trends and predicts hourly supply for each game type, based on historical as well as present data. The built in utilization management model helps maintain optimal utilization levels for the current and predicted customer supply, and manages high utilization periods to maximize profitability. The solution’s flexible architecture provides management with numerous options based on their table games floor mix, betting tier requirements, customer service philosophies and level of optimization desired.
Tangam’s optimization algorithms were developed by extensively analyzing table game operations statistics and studying customer behavior patterns. The result is the solution’s ability to help you increase the profitability of your table games immediately and take the guesswork out of determining table game betting minimums.
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To request a live product demo contact sales@tangamsystems.com
